Services

MetroMessage Center provides telephone services for any professional, service business or organization who needs their phones answered in a professional, accurate and personable manner 24 hours a day, every day. The calls can then be screened by our operators who can relay urgent or emergency calls to you instantly or hold non-emergency or general messages for delivery via fax, email, pager, computer, voice mail or check in. Listed below are just a few of the services that MetroMessage Center provides.

Business Answering Service

We provide you with state-of-the-art business answering service. Your company calls will be handled promptly and efficiently by our friendly and experienced answering service professionals.

We Provide Answering Services for Industries Such As:

Doctors, Dentists, Attorneys, Elevator Companies, Plumbers, Electricians, Funeral Homes, Limousine Companies, Heating & Air Conditioning Companies, Tow Truck Companies, Refrigeration Companies, Landscapers, Real Estate Agencies, Property Management Companies, Police Department Overnight Parking, Home Heath Care, Hospice and Palliative Care, Travel Agencies, Trucking Companies, Churches, Temporary Staffing Agencies, Laundromat Services, Pool Installation and Maintenance, Roofing Companies and so many more.

Medical Answering Service

With our Medical Answering Service, your patients will be able to contact you outside of normal operating hours, emergencies, appointments, and anytime.

Voicemail

One voicemail box for all your company messages or individual boxes
Receive voicemail by email, phone, or PC
Set up multiple mailboxes with auto-receptionist
Customize your greetings

Customer Service

MetroMessage Center’s friendly and polite operators assist your customers in various aspects of your business via our database. Pertinent information is immediately accessible to ensure quality.

Order Taking

Our highly skilled receptionists will obtain all information from your clients and submit it to you via your website. We can also take the order, retain the information and send it to you by email or fax.

Toll Free Service

For clients who do not already have a toll free number or wish to have an additional one, MetroMessage Center can provide both local and nationwide toll free service.

Follow Me Connect

Never miss an important call, regardless of where you are. Supply our receptionists with your itinerary for any particular day so when the call you are expecting reaches our office, we will know exactly where to connect with you.

Paging & Texting Service

MetroMessage Center supplies and supports local and nationwide alpha-numeric pagers for instant dispatch of your messages. Instant paging can also be sent to your cell phone.

Fax & Email Service

MetroMessage Center will quickly and easily fax or email your messages to you at the time of your choice.

Computerized Messaging

MetroMessage Center’s clients have the option of using personalized greetings when their calls are answered. All messages are automatically date and time stamped as well as recorded for accuracy.

Residential Messaging

MetroMessage Center answers calls for residential clients as well as commercial clients. We will answer your calls promptly and courteously in the manner in which you instruct, i.e., “Hello, Smith residence, Stephanie speaking.” This ensures peace of mind when away or out of your home for any reason.