We provide you with state-of-the-art business telephone answering service.
Live Customer Service & Support
Professional Live Customer Service Telephone Answering Service 24/7/365 Days a Year.
MetroMessage Center’s friendly and polite operators assist your customers in various aspects of your business via our database. Pertinent information is immediately accessible to ensure quality.
Your Callers Deserve a Caring, Friendly and Supportive Touch.
Whether you are a plumber, tow truck operator, elevator repair service or any other business, service or practice we can help take your calls. We will be an extension of your company and represent your brand in the best light. When your phones are ringing while you are away or busy, we take over for you. We will meet your callers expectations for how they should be treated and what they expect when they call.
People Prefer a Human Taking Their Call, Not a Robotic Voice Mail Machine.
Despite all of the telephony technologies and solutions that are available today, people still prefer a human voice to greet them on the phone and handle their needs quickly and professionally.
Live Operator Answering Services Make a Big Difference.
Only a live operator can ask questions, take notes, sympathize, share information and relay messages to you or staff. All of our highly trained Answering Service Professionals are here in the U.S.A. – we are based in New Jersey and you can pick up the phone and speak with us or your dedicated account person and not a voicemail machine.
We Are Here For You 24/7
Have piece of mind knowing that when your callers have an urgent emergency or a problem, that there’s a real live person on the other end of the phone representing you. We are professional and personable answering service professionals available 24/7/365.
Whether You Are a Solo Business Owner, Small Business or Enterprise, We Can Tailor a Answering Service Plan To Fit Your Needs.
No business, practice or firm is too small or large for a Live Operator answering service. If you are a solo business or small business that doesn’t have the staff or budget to answer and manage phone calls 24/7 you are one of the best candidates for our service.
Live Operator Answering Service benefits:
- Extended “office hours” day and night, 365 days a year including holidays.
- Never miss a call or new business opportunity again.
- High quality service that will handle customers and callers professionally.
- We can handle any emergency service.
- MetroMessage is budget-friendly and cost-efficient and tailors a plan for your individual needs.
- No annoying automated systems, prompts and menus.
- Great customer experiences with friendly, helpful operators that represent your brand, not just take messages.
- Makes a great impression for your company, firm or practice and your commitment to fine customer service.
Our services include Answering Service, Dispatch Service, Customer Service, Order Entry, On-Line Order Taking, Voice Mail, Fax Mail, Virtual Office, Unified Messaging and Innovative Custom Messaging Services.
Contact MetroMessage Center
If you are a business owner and are ready to make your marketing dollars count, then MetroMessage Center's solution is for you.
For a no obligation, live consultation, please contact us by telephone 1.888.888.8280 or by using the contact form.